Privacy Policy

Last updated: February 4, 2026

1. Introduction

This Privacy Policy describes how Integration Architects, Inc. ("we," "us," or "our") collects, uses, and shares information when you use our RouteCheck application and related services (collectively, the "Service").

2. Information We Collect

Account Information

When your employer creates an account for you, we collect your name, email address, and login credentials.

Service Visit Data

In the course of providing field service operations, we collect:

• Service visit records, including dates, times, and locations
• Equipment readings and maintenance checklists
• Test strip readings and chemical measurements
• Products delivered and parts used during service visits
• Photographs taken during service visits
• Customer signatures for service sign-off
• Technician notes

Automatically Collected Information

We automatically collect certain technical information, including your IP address, browser type, and device information when you access the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Schedule and track service visits
• Generate invoices and manage billing through our integration with QuickBooks Online
• Communicate with you about the Service
• Comply with legal obligations

4. Information Sharing

We share your information only in the following circumstances:

• With your employer: Service visit data is shared with your employing organization for business operations.
• QuickBooks Online: Customer and invoice data is synced with Intuit QuickBooks Online for accounting and billing purposes. This data is handled in accordance with Intuit's Privacy Statement.
• Service providers: We use third-party hosting and infrastructure providers to operate the Service.
• Legal requirements: We may disclose information if required by law, regulation, or legal process.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption of sensitive data in transit and at rest, secure authentication, and access controls. All connections to our Service use HTTPS encryption.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Service visit records are retained for business and legal compliance purposes. You may request deletion of your personal data by contacting us.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing of your information

To exercise these rights, contact us using the information below.

8. Third-Party Services

Our Service integrates with Intuit QuickBooks Online for invoicing and accounting. Your use of QuickBooks features is also subject to Intuit's Privacy Statement and Intuit's Terms of Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Integration Architects, Inc.
Email: info@integrationarchitects.com
Address: 5775 Wayzata Blvd. Suite 700, Minneapolis, MN 55416